Join Our Team!
At Homebase Credit Union, we believe that our employees are our key to our success. We are strongly committed to hiring exceptional employees and providing them with an exceptional work environment and career opportunities.
Job Satisfaction
We strive to ensure that challenge, opportunity and reward contribute to an overall satisfying work experience for each employee.
Teamwork
We emphasize a cooperative and friendly team approach, with respect to the individual. We believe that outstanding service starts with treating each other as members.
Career Development
We invest time and resources in the development of our employees because we strongly believe their progress is closely tied to the future success of our credit union.
Competitive Benefits
Homebase Credit Union offers a competitive benefit package including:
- Medical, dental, and vision insurance with matching HSA contribution
- Company-paid long term disability coverage
- Voluntary short term disability coverage
- Company-paid and voluntary life insurance
- 401(k) - 3% non-elective company contribution with immediate vesting
- 401(k) - additional 3% matching contribution
- Generous paid time off and holiday pay
Current Openings
Member Advisor III
Homebase Credit Union has an opening for full-time Member Service Advisor III, at our Chester Branch. As a Member Service Advisor III, you will be responsible for developing and enhancing the full member service relationship, opening accounts and offering various services of the credit union. This position is multi-functional in all transactions. You will have an opportunity to create a connection and develop rapport with members to provide more personalized service, uncover their financial needs, and provide options to meet these needs. When problems or questions arise, you will be responsible for finding a sound resolution.
Qualifications
- Minimum two years of customer service experience (financial institution experience preferred)
- High school diploma or GED equivalent
- Ability to multi-task
- Highly effective customer service and sales skills
- Excellent written, verbal and interpersonal communication skills
- Must have good listening skills and problem-solving skills
- Ability to work a flexible schedule, including rotating Saturdays
- Proven track record of success working well in a team environment
Mortgage Loan Originator
Member Advantage Mortgage seeks a Mortgage Loan Originator to handle all mortgages for Homebase Credit Union.
The Mortgage Loan Originator (MLO) is responsible for originating first mortgage loans by establishing successful relationships with 3rd parties such as Realtors, Builders, Financial Professionals, and the general public within a designated territory surrounding the credit union offices. The MLO will respond to cold calls, follow-up leads and will respond to all client inquiries while delivering the desired mortgage experience. This is a commissioned position with unlimited earning potential.
Essential Functions
- Be available for referrals. The MLO will be available by phone or in person to help members (or potential members) in the branch office when the credit union has uncovered a need for mortgage expertise.
- Attract new mortgage loan applications by developing referral relationships within the community, specifically with the real estate community, making sales calls to prospective mortgage referral partners.
- Interview loan applicants to obtain personal and financial information, answering questions, and educating applicants on beneficial products.
- Analyze member’s financial status, credit, and property evaluation to determine feasibility and the proper loan program.
- Document all sales activities in company provided tracking system and keep credit union informed of lead status at all times.
- Participate in Branch meetings, branch sales events, and maintain a positive work environment within the branch.
Education and Experience
- Must be or become NMLS Licensed (completion of federal and state licensing requirements) prior to employment.
- 2-3 years of successful experience originating, processing or underwriting residential 1-4 family mortgages to the findings of Loan Prospector, Desktop Underwriter, or other proprietary automated underwriting system preferred.
- 3-5 years outside sales experience required, preferably in mortgage sales and including proven ability to handle multiple tasks and stressful situations.
Knowledge, Skills and Abilities
- Excellent customer service skills
- Excellent verbal and written communication skills
- Knowledge of mortgage documents such as deed of trust, appraisals, and Closing Disclosures
- Ability to successfully organize, prioritize, and manage multiple responsibilities
- Ability to handle a heavy workload
Apply Now
- Download and fill out an employment application.
- Submit your completed application, cover letter, and resumé.
Questions?
For questions or more information, please email [email protected].
NOTE: Electronic mail is not secure, and confidential information (such as social security number, account number, etc.) should not be communicated in this manner.
EQUAL OPPORTUNITY EMPLOYER
Homebase Credit Union provides equal opportunity in all employment practices to all qualified applicants and employees without regard to race and color (including hair and traits associated with race), religion, sex (including sexual orientation or gender identity), national origin, age, genetic information, or any other category protected by applicable federal, state or local law. Those applicants requiring reasonable accommodation to the application and/or interview process should notify the Human Resources Department.